{"id":9916,"date":"2016-01-13T09:12:29","date_gmt":"2016-01-13T14:12:29","guid":{"rendered":"http:\/\/live-utk-volumes.pantheonsite.io\/?p=9916"},"modified":"2016-01-13T09:12:29","modified_gmt":"2016-01-13T14:12:29","slug":"pendergrass-chat","status":"publish","type":"post","link":"https:\/\/old.lib.utk.edu\/news\/2016\/01\/pendergrass-chat\/","title":{"rendered":"Live Chat or Text Pendergrass"},"content":{"rendered":"<p>Starting in the spring 2016 semester, Pendergrass Library has launched a new chat system!\u00a0 There are two ways to chat with Pendergrass: text us at (865) 320-9885, or visit the website at <a href=\"https:\/\/old.lib.utk.edu\/agvet\/\">lib.utk.edu\/agvet<\/a>.<\/p>\n<hr \/>\n<h2>1. Chat via Phone: Text (865) 320-9885<\/h2>\n<p>Simply text a question to (865) 320-9885, and a library staff member will respond as quickly as possible.\u00a0 Expect an immediate response when the library is open and a staff member is available, and next-day response after the library is closed.<\/p>\n<p>We recommend adding Pendergrass Library&#8217;s text number into your cell phone immediately, so it is easy to contact us when questions arise.<\/p>\n<p>Visit <a href=\"https:\/\/old.lib.utk.edu\/agvet\/about\/hours\/\">lib.utk.edu\/agvet\/about\/hours<\/a> to see when the library is open and closed during spring semester.<\/p>\n<hr \/>\n<h2>2. Chat Online: Visit <a href=\"https:\/\/old.lib.utk.edu\/agvet\/\">lib.utk.edu\/agvet<\/a><\/h2>\n<p>When the library is open and a staff member is available to chat, visit Pendergrass&#8217; homepage at <a href=\"https:\/\/old.lib.utk.edu\/agvet\/\">lib.utk.edu\/agvet<\/a> and click &#8220;Chat with us now&#8221; in the upper right:<\/p>\n<p><a href=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_online.jpg\" rel=\"attachment wp-att-9917\"><img loading=\"lazy\" width=\"332\" height=\"134\" class=\"alignnone size-full wp-image-9917\" src=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_online.jpg\" alt=\"chat_online\" srcset=\"https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_online.jpg 332w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_online-300x121.jpg 300w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_online-322x130.jpg 322w\" sizes=\"(max-width: 332px) 100vw, 332px\" \/><\/a><\/p>\n<p>A chat window will open prompting you to enter your question.\u00a0 You may also enter your name, email address, or status (undergraduate, graduate, faculty, or alumni\/visitor):<\/p>\n<p><a href=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_message.jpg\" rel=\"attachment wp-att-9918\"><img loading=\"lazy\" width=\"392\" height=\"302\" class=\"alignnone size-full wp-image-9918\" src=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_message.jpg\" alt=\"chat_message\" srcset=\"https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_message.jpg 392w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_message-300x231.jpg 300w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_message-258x199.jpg 258w\" sizes=\"(max-width: 392px) 100vw, 392px\" \/><\/a><\/p>\n<p>If the library is closed or a staff member is not available, you can still submit a question by clicking on the red button:<\/p>\n<p><a href=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_offline.jpg\" rel=\"attachment wp-att-9919\"><img loading=\"lazy\" width=\"345\" height=\"129\" class=\"alignnone size-full wp-image-9919\" src=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_offline.jpg\" alt=\"chat_offline\" srcset=\"https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_offline.jpg 345w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_offline-300x112.jpg 300w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_offline-322x120.jpg 322w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/><\/a><\/p>\n<p>A chat window will open prompting you to submit a question via email or search the library&#8217;s <a href=\"http:\/\/libanswers.utk.edu\/\">Frequently Asked Questions<\/a>.<\/p>\n<p><a href=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_offline_message.jpg\" rel=\"attachment wp-att-9920\"><img loading=\"lazy\" width=\"390\" height=\"142\" class=\"alignnone size-full wp-image-9920\" src=\"http:\/\/live-utk-volumes.pantheonsite.io\/files\/2016\/01\/chat_offline_message.jpg\" alt=\"chat_offline_message\" srcset=\"https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_offline_message.jpg 390w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_offline_message-300x109.jpg 300w, https:\/\/old.lib.utk.edu\/wp-content\/uploads\/sites\/104\/files\/2016\/01\/chat_offline_message-322x117.jpg 322w\" sizes=\"(max-width: 390px) 100vw, 390px\" \/><\/a><\/p>\n<hr \/>\n<h2>Questions about the new chat system?<\/h2>\n<p>Call (865) 974-7338<\/p>\n<p>Email <a href=\"mailto:agvetlib@utk.edu\">agvetlib@utk.edu<\/a><\/p>\n<p>Text (865) 320-9885<\/p>\n<p>Live Chat at <a href=\"https:\/\/old.lib.utk.edu\/agvet\/\">lib.utk.edu\/agvet<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Starting in the spring 2016 semester, Pendergrass Library has launched a new chat system!\u00a0 There are two ways to chat with Pendergrass: text us at (865) 320-9885, or visit the website at lib.utk.edu\/agvet. 1. Chat via Phone: Text (865) 320-9885 Simply text a question to (865) 320-9885, and a library staff member will respond as &hellip; <a href=\"https:\/\/old.lib.utk.edu\/news\/2016\/01\/pendergrass-chat\/\">Continued<\/a><\/p>\n","protected":false},"author":184,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[25],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Live Chat or Text Pendergrass - News - News from the University of Tennessee Knoxville Libraries<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/old.lib.utk.edu\/news\/2016\/01\/pendergrass-chat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Live Chat or Text Pendergrass - News - News from the University of Tennessee Knoxville Libraries\" \/>\n<meta property=\"og:description\" content=\"Starting in the spring 2016 semester, Pendergrass Library has launched a new chat system!\u00a0 There are two ways to chat with Pendergrass: text us at (865) 320-9885, or visit the website at lib.utk.edu\/agvet. 1. 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